Portfolio is an Internet application that enables patients to have secure web-based access to information from their medical record maintained by the University of Maryland Medical System and its affiliates1
(collectively referred to as UMMS) in electronic format. It is my understanding UMMS is offering this additional service to patients so they have a convenient means of reviewing information from their medical record and communicating with their UMMS health care providers. Nonetheless, I understand that the electronic and accessible nature of medical record information maintained on My
Portfolio does present unique security and privacy issues as addressed below. I further understand that certain necessary measures for protecting the security and privacy of such information are my responsibility as detailed below.
Usage of MyPortfolio
I understand that by utilizing My
Portfolio, I will have access to information in my medical record maintained by UMMS and the ability to communicate with my UMMS health care providers. I understand that the information from my medical record available through My
Portfolio may not constitute my entire medical record. I understand that the scope of medical record information accessible through My
Portfolio is determined at the discretion of my health care providers. I understand that I will continue to have access to my complete medical record by contacting my health care providers directly and that such will be provided to me, pursuant to their policies and procedures.
I understand that I am not required to utilize My
Portfolio and may discontinue usage at anytime. In addition, should UMMS determine I have violated this Agreement or any condition of my utilization of My
Portfolio, as may be determined in the future, UMMS may discontinue my usage of My
Portfolio immediately, without providing prior notice. In addition, I understand My
Portfolio may not be available at all times due to system failures or other issues beyond the control of UMMS. I understand that access to My
Portfolio is on an "as-available" basis.
Portfolio enables me to send requests, questions and other communications, regarding my medical record information, electronically to my health care providers. I understand that such communications will be routed to an appropriate individual within my health care provider's department and/or practice. Therefore, providers other than my personal health care provider may review my medical record information as required to address my request. I understand that if my communication contains sensitive information that I only want shared with my personal health care provider, I should contact such provider directly, and not through My
I understand that the average turnaround time for responding to requests for information submitted through My
Portfolio is one to two business days. Therefore, communications via My
Portfolio for urgent matters may not be appropriate if a quicker response time is needed. In those circumstances, I will contact my personal health care provider directly.
I understand that communications from my health care providers via My
Portfolio will contain important information regarding my health care. Further, it is possible my health care providers may decide not to communicate such by other means if communicated through My
Portfolio. Therefore, I understand it is important for me to regularly monitor my message inbox in My
Portfolio and my personal email for message notifications. I agree I will not hold UMMS liable for loss, injury or claims resulting from my failure to read messages in a timely manner.
I understand that information from my medical record that is accessible through My
Portfolio is intended for my access only. I will have a unique username and password which will provide me with such access, which are crucial to protecting the security of such medical record information. Therefore, I understand such information should not be shared with anyone. In the event I believe my username or password have been compromised, I may change it at anytime through My
I understand UMMS will afford the same security protections to medical record information accessible through My
Portfolio as are provided to medical record information maintained in hard copy format. In addition, UMMS will utilize other security measures within the scope of My
Portfolio such as verification of identify through the use of specific activation codes. However, once I access such information through My
Portfolio, I am solely responsible for maintaining the security of such information on my end as well as the information required to access such information (i.e., username, password, activation code). Specifically, I understand I am responsible for the results or consequences of my communications regarding, or the sharing of, information accessed via My
I understand that I will receive messages in my personal email account regarding things such as updates to my medical record information available on My
Portfolio. Therefore, I understand that any person with access to my email may access such messages. These emails sent to my personal email account will not contain medical record information, but nonetheless may contain information I may not want others to know (e.g., the existence of recent information in my medical record). I agree to take this into consideration when sharing any information required to access my personal email account.
I understand that UMMS will afford the same privacy protections to medical record information accessible through My
Portfolio as are provided to my medical record information maintained in hard copy format. However, once I access such information through My
Portfolio, I understand I am solely responsible for maintaining the privacy of such information on my end.
Disclaimer of Liability
I understand that UMMS takes no responsibility for and disclaims liability from any inaccuracies or defects in software, communication lines, virtual private network, the internet, or my internet service provider, access system, computer hardware or software or any other service or device that I use to access My
Portfolio. I may continue to use alternative methods of communication for contacting my health care provider at anytime, regardless of whether My
Portfolio is available.
I understand that UMMS takes no responsibility for, and disclaims liability from, any results or consequences from my intentional or unintentional sharing of, provision of access to or disclosure of my username, password, activation code or medical record information available through My
Third-Party Content Disclaimer
MyChart may offer links to related medical Web sites not managed by University of Maryland Medical System Corporation. These Web site link(s) are meant to be informative and are for patient or proxy informational purposes only. We do not endorse and have not verified the accuracy of the information in/on these web sites, and you should not rely on any of the information found on the web sites for purposes of treatment or diagnosis. Please consult with your physician about your specific health care concerns. We advise users to always seek the advice of a physician or other qualified health care provider with any questions regarding personal health or medical conditions
Amendments and Governance
This Agreement may be modified at anytime and such modifications become effective immediately upon the posting of the revised Agreement. This Agreement will be governed by Maryland Law.
1University of Maryland Medical Center, Maryland General Hospital, Baltimore Washington Medical System, Chester River Health System, James Lawrence Kernan Hospital, Shore Health System, University Specialty Hospital and Mt. Washington Pediatric Hospital.